Terms of service

Welcome to Chellyz! These terms of service ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

Intellectual Property: The content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Chellyz or our content providers and is protected by United States and international copyright laws. You may not reproduce, modify, distribute, or display any of our content without our prior written consent.

User Conduct: You may not use our website or services for any unlawful or unauthorized purpose. You agree to comply with all applicable laws, regulations, and policies, including but not limited to those related to intellectual property, privacy, and defamation. You may not engage in any activity that interferes with or disrupts our website or services, or that may harm or offend other users.

Product Availability: All products on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice. We also reserve the right to limit the quantity of any product that you may purchase.

Pricing and Payment: All prices on our website are in US dollars and are subject to change without notice. We accept payment by credit card or other payment methods that we may offer. You are responsible for any applicable taxes and shipping charges.

Shipping and Delivery: We will ship your order to the shipping address provided at checkout. We are not responsible for any errors or delays caused by incorrect or incomplete shipping information. We are also not responsible for any delays caused by shipping carriers or customs.

Returns and Refunds: We accept returns within 15 days of the delivery date. To ensure that all returns are valid, we require that all items be returned in their original condition with all tags attached. We do not accept returns for items that have been worn, damaged, altered, or washed. Items purchased on final sale are non-refundable. Return shipping costs are the responsibility of the customer.

Disclaimer of Warranties: Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website or services will be uninterrupted, error-free, or secure.

Limitation of Liability: We are not liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of our website or services, or your inability to use our website or services. Our liability in any case shall be limited to the amount paid by you for the product or service in question.

Governing Law and Jurisdiction: These Terms are governed by the laws of the State of California, without regard to its conflicts of law principles. Any dispute arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.

Changes to These Terms: We may update these Terms from time to time to reflect changes in our business practices or legal obligations. We will notify you of any material changes to these Terms by posting a notice on our website.

Contact Us: If you have any questions or concerns about these Terms or our website or services, please contact us via email.