Shipping policy

Processing Time:

  • All orders are typically processed within 1-2 business days. (Subject to delays in certain circumstances.)
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

  • Shipping rates are calculated based on the weight of your order and your location.
  • Delivery estimates will be provided to you at checkout and are based on the shipping method selected.
  • Please note that delivery delays can occasionally occur due to unforeseen circumstances.

Shipping Methods:

  • We offer various shipping methods such as Standard Shipping, Express Shipping and International Shipping.
  • The shipping method and cost will be determined at checkout.
  • All orders come with tracking information which will be sent to you once your order has been shipped.

International Shipping:

  • Chellyz offers international shipping to select countries.
  • Please note that international customers are responsible for any customs, duties, or taxes imposed by their country's customs department.

Shipping Restrictions:

  • We are unable to ship to P.O. Boxes or APO/FPO addresses.
  • We do not offer shipping to freight forwarding addresses or international package forwarding services.

If you have any questions about our shipping policy, please feel free to contact us.